Privacy Policy

1. Introduction

FlintLoop, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and social advertising platform ("Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Submit an application to use our services
• Create an account or profile
• Contact us for support or inquiries
• Participate in surveys or promotional activities

This information may include:

• Name, email address, phone number
• Company name and business information
• Marketing budget and business goals
• Target customer demographics and preferences
• Payment and billing information

2.2 Information We Collect Automatically

When you access our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location information (general geographic location)

2.3 Lead Data

In the course of providing our lead generation services, we collect and process information about potential customers, including:

• Contact information (name, email, phone number)
• Demographic information
• Interest and behavioral data
• Social media activity and engagement data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process applications and manage user accounts
• Generate and deliver qualified leads
• Manage social media advertising campaigns
• Process payments and billing
• Communicate with you about our Service
• Provide customer support
• Analyze usage patterns and improve our platform
• Comply with legal obligations
• Protect against fraud and abuse

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Lead Delivery

We share qualified lead information with our clients as part of our core service offering. This is done in accordance with our Terms of Service and applicable laws.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing companies
• Cloud hosting providers
• Analytics and marketing platforms
• Customer support tools

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account information: Until account deletion or 7 years after last activity
• Lead data: 2 years from delivery date
• Payment information: 7 years for tax and accounting purposes
• Marketing communications: Until you unsubscribe

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

Types of cookies we use:

• Essential cookies: Necessary for the Service to function
• Analytics cookies: Help us understand how you use our Service
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and preferences

9. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: